Web Analytics Question Support System

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Bounce rate is up with marketing campaign visitors (other than PPC)

Learned so far:

  • Site conversions are down but traffic is not
  • Site conversion rates are down
  • Bounce rates increased for selected campaign channels, other than PPC

Next steps:


This wizard ends here. But you should check with Marketing on the following:
  • Did you recently make changes to your campaigns that now experienced the increase in bounce rates? For example, you may have changed ad copy / creative, placements, promotions, email target lists etc?
  • Ponder whether these changes may have shifted your reach or click-throughs to a different audience? The new audience may not be appreciating your offering?
  • Or you may need to adjust your messaging or offers on your landing page for this audience. Experiment!
  • Alternatively, had you recently changed your campaign landing pages? Then these changes may obviously have been adverse. Experiment with rolling your changes back
  • Ask Unica NetInsight: whether errors increased on landing pages?
  • Ask site performance tool: whether response is slower than usual?
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