Comments on: Follow up on Expert / Decision Support Systems for Web Analysts http://www.multichannelmetrics.com/follow-up-on-expert-decision-support-systems-for-web-analysts Wed, 03 Aug 2011 17:03:17 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: A Wizard for Paid Search (PPC) Optimization | Unica http://www.multichannelmetrics.com/follow-up-on-expert-decision-support-systems-for-web-analysts/comment-page-1#comment-164 A Wizard for Paid Search (PPC) Optimization | Unica Wed, 02 Dec 2009 18:55:34 +0000 http://www.multichannelmetrics.com/?p=309#comment-164 [...] like a clinical decision support system isn’t meant to replace doctors, this wizard has no way of replacing the need for experienced [...] [...] like a clinical decision support system isn’t meant to replace doctors, this wizard has no way of replacing the need for experienced [...]

]]> By: Akin’s Post | Unica http://www.multichannelmetrics.com/follow-up-on-expert-decision-support-systems-for-web-analysts/comment-page-1#comment-163 Akin’s Post | Unica Wed, 02 Dec 2009 18:52:14 +0000 http://www.multichannelmetrics.com/?p=309#comment-163 [...] eliminate the need for having well trained, well read, and well supported web analysts. Just like a clinical DSS doesn’t replace the need for doctors. Besides, analysis is just one of many things that a web [...] [...] eliminate the need for having well trained, well read, and well supported web analysts. Just like a clinical DSS doesn’t replace the need for doctors. Besides, analysis is just one of many things that a web [...]

]]> By: Akin http://www.multichannelmetrics.com/follow-up-on-expert-decision-support-systems-for-web-analysts/comment-page-1#comment-162 Akin Wed, 23 Sep 2009 04:42:17 +0000 http://www.multichannelmetrics.com/?p=309#comment-162 Hi there, Jim. .. Oh boy. That would be a tall order to package such knowledge about human behavior into rules. But even just the logical "path" of reports that an analyst should run in order to investigate / troubleshoot issues is complicated enough. And that should be easier to express in rules within a DSS. .. Maybe decision support system (DSS) isn't even the right thing to use here since that is synonymous with BI. So, somebody could ask whether the analytics solution (e.g. Unica's) isn't the DSS. .. Rather than decision support system, I think I am trying to say that we want a <strong>question </strong><em>support system, i.e. what questions should be asked in what order.. Hi there, Jim.
..
Oh boy. That would be a tall order to package such knowledge about human behavior into rules. But even just the logical “path” of reports that an analyst should run in order to investigate / troubleshoot issues is complicated enough. And that should be easier to express in rules within a DSS.
..
Maybe decision support system (DSS) isn’t even the right thing to use here since that is synonymous with BI. So, somebody could ask whether the analytics solution (e.g. Unica’s) isn’t the DSS.
..
Rather than decision support system, I think I am trying to say that we want a question support system, i.e. what questions should be asked in what order..

]]> By: Jim Novo http://www.multichannelmetrics.com/follow-up-on-expert-decision-support-systems-for-web-analysts/comment-page-1#comment-161 Jim Novo Tue, 22 Sep 2009 23:44:28 +0000 http://www.multichannelmetrics.com/?p=309#comment-161 I thought we already had such a system that made the "unified" decision from all these sources - it's called the Marketing Manager. Oh, wait a minute, that means the Marketing Manager would have to know about something about human behavior, not just demographics. Hmm.... I thought we already had such a system that made the “unified” decision from all these sources – it’s called the Marketing Manager.

Oh, wait a minute, that means the Marketing Manager would have to know about something about human behavior, not just demographics.

Hmm….

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