Comments on: Here it is: The first web analytics expert system for troubleshooting a drop in web site conversions

By: Akin

Akin — Thu, 15 Apr 2010 21:28:11 +0000

Thanks much for the heads up. The site indeed was infected but should be cleaned up by now. Some script that had infected many of my PHP files by adding a line at the top. According to WordPress, that can happen when one’s Desktop machine is infected and somehow it uses an FTP program to gain access. May have happened when I administrated the site from public computers. I can only guess and haven’t found any specific info on the net. Thanks much again.
Akin

By: dan

dan — Tue, 13 Apr 2010 07:54:20 +0000

Great post, but why accessing wizard page does activate my kaspersky application?
It says that “The requested object is INFECTED with the following viruses: Trojan-Clicker.JS.Iframe.ea”

By: Fab Finds Friday | SNOBs - Social Network For Opportunistic Businesswomen

Fab Finds Friday | SNOBs - Social Network For Opportunistic Businesswomen — Fri, 13 Nov 2009 03:07:17 +0000

[...] FAB FIND: If your business website is experiencing a drop in traffic or conversions, this really cleverly designed “wizard” – called a Web Analytics Question Support System – guides you through a series of troubleshooting questions to find a solution. http://www.multichannelmetrics.com/ [...]

By: Chris Grant

Chris Grant — Sat, 07 Nov 2009 14:29:01 +0000

I now have even greater respect for your organized and analytical mind, Akin. Please ask Unica to put you on this full-time! This first example is a teaching-lesson in how to attack a complicated problem.

By: The first web analytics insights wizard for taking action « Datarati :: Will Scully-Power :: Data, Analytics & Optimization in the World of Advertising!

Wed, 04 Nov 2009 04:48:19 +0000

[...] http://www.multichannelmetrics.com/here-it-is-the-first-web-analytics-expert-system-for-troubleshoot... Leave a Comment No Comments Yet so far Leave a comment RSS feed for comments on this post. [...]

By: Akin

Akin — Tue, 03 Nov 2009 15:54:46 +0000

Thank you everyone for checking this out and commenting!
…
Benoit, great catch. That sounds like another great method for analysis. It would be more difficult to wizard’ize. But I agree it should be the kind of “analysis tools” that we have on our mind when we use analytics of any kind.
…
JJ, The wizard can be used with any web analytics solution. Hopefully, you will agree that it is focused on adding value to analysts and isn’t “a pitch” at all.

Akin

By: JJ Reynolds

JJ Reynolds — Tue, 03 Nov 2009 13:47:43 +0000

Is this just a sales pitch for Unica?

By: Benoit Arson

Benoit Arson — Tue, 03 Nov 2009 11:48:57 +0000

Great example of web analytics expert system. I really think that it can be an essential part of web analytics practice.

I just discover an other method: Differential diagnosis.
http://en.wikipedia.org/wiki/Differential_diagnosis
It comes from medicine also. (Shall we study medicine?)

It consist in writing down all possible causes that could lead to the symptoms observed.
Once you have all your possible causes, you proceed by elimination.

I think these two methods are complementary.
What do you think of this?

By: WDave Rhee

WDave Rhee — Mon, 02 Nov 2009 21:05:55 +0000

Congratulations on the release, and thanks for another valuable contribution to the Web Analytics industry, Akin!

Looking forward to using the tool and seeing how it might develop over time.

Best,

WDave Rhee
Moderator, WAA Web Analytics Forum

By: uberVU - social comments

uberVU - social comments — Mon, 02 Nov 2009 13:12:48 +0000

Social comments and analytics for this post…

This post was mentioned on Twitter by dylanlewis: Neat Web Analytics Question Support System from Akin for analyzing drop in your conversion rate http://bit.ly/3vLEnx #measure…